Frequently Asked Questions
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What ingredients do you use?
Premium cocoa, real butter and cream, and natural flavorings no artificial preservatives. Full ingredient lists are on every product page.
How should I store my chocolates?
Keep them in a cool, dry place away from direct sunlight, ideally 18–20°C. In hot weather, refrigerate and bring back to room temperature before eating for the best texture.
How long do they stay fresh?
Best enjoyed within 4–6 weeks of purchase. Truffles and cream-based fillings have a shorter window than bars check the product page for specifics.
Can I customize a bar or box?
Yes printed photo bars, personalized message boxes, and bespoke gift hampers are all available. See our Custom Orders page to get started.
Do you ship across India?
Yes, we ship pan-India. Orders above ₹999 ship free; see our Shipping & Delivery page for delivery timelines.
What if my order arrives damaged?
Reach out within 48 hours of delivery with a photo of the damaged item and we'll sort out a replacement or refund. See our Returns & Refunds page for details.
How do I track my order?
If you're logged in, your orders and their status are always visible under My Orders. You can also look up an order by ID on our Track Order page.